Hisense 65H8E User Manual | Manualsnet (2024)

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Packaged Contents Your package in which you purchased your new TV contains the following items:

2 AAA batteries A left and right leg that forms the TV stand Quick Start Guide Important Safety Information and Warranty Card 4 screws (M425) (43"/65") Remote Control 4 screws (M420) (50"/55") Power Cord

IMPORTANT: To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.

Required tools and devices Wireless router (not included) for Internet connectivity Phillips screwdriver (not included) to secure the TV stand HDMI and other types of cables (not included) to connect external devices to the TV Wall mount bracket (not included) if you prefer to mount the TV to the wall

Please check foam for accessories before discarding. Veuillez vrifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter. Antes de desechar la espuma, asegrese de retirar todos los accesorios.

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Buttons and Ports on the TV

Back View of the TV

TV Side View

TV Bottom View

TV Bottom Panel

Power Input

A N

T/ C

A B

LE

0. 5A

(M A

X )

H D

M I 2

(4 K

@ 60

H z )

H D

M I 1

(4 K

@ 60

H z )

A R

C

U S

B

S E

R V

IC E

HDMI 3(4K@60Hz) AV IN

VIDEO L R

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STEP 1. Attach the TV Stand or Wall Mount Bracket (not included) Attach the TV Stand (For steps to attach the wall mount see page 5) CAUTION:

Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets. The LED display is very fragile and must be protected at all times when installing the legs that form the stand. Be sure to protect the TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the front of the TV at any time because it could crack.

To attach the left and right leg that forms the stand:

1. Carefully place your TV face-down on a soft, flat surface to prevent the TV from being damaged or the screen from getting scratched. 2. Remove the 2 legs from the foam and then insert the legs into the bottom slots of the TV. 3. Use the screws that came inside the carton with your TV to secure each leg tightly.

leg

leg Screws: M425 (43"/65") M420 (50"/55")Screws:

M425 (43"/65") M420 (50"/55")

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Attach the Wall Mount Bracket (not included) Before you begin the third-party manufacturer instructions, be sure to do the following things: 1. Place the TV face down on a clean, safe and cushioned surface. 2. Remove the TV stand if you already attached it. 3. Place the spacers (not included) in the corresponding bracket

holes.

Screw (not provided)

CAUTION: Whenyouattach themount,besure touse thespacers

(provided by the third-party manufacturer) between the TV and the bracket.

Toprevent internaldamage to theTVandensure it is mounted securely, be sure to use fixing screws (not provided) that are 8.0-10.0mm(43") / 9.5-11.5mm(50"/55"/65") in length when measured from the attaching surface of the mounting hook.

Rear cover of the TV Spacer Screw

Wall mount bracket

8.0 - 10.0 mm(43") 9.5 - 11.5 mm(50"/55"/65")

Wall mount hole pattern VESA (mm)

200 200 (43"/50") 300 200 (55") 400 200 (65")

Wall mount screw size (mm) M6

Follow instructions provided with the Wall mount bracket. To complete the installation, please contact the wall-mount manufacturer or the retailer from which you purchased the TV.

T h e s e l e c t e d s c r e w s a r e 8 . 0 - 1 0 . 0 m m ( 4 3 " ) / 9 . 5 - 11.5mm(50"/55"/65") in length when measured from the attaching surface of the rear cover.

NOTE: The diameter and length of the screws differ depending on the Wall-mount bracket model.

Bracket (not provided)

Spacer (not provided)

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STEP 2. Connect Devices to your TV Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect the quality of the picture image and color.

TV label Port Cable External Equipment Brief Description

ANT/CABLE Antenna

VHF/UHF Antenna

ANT OUT

Connect an outdoor VHF/UHF antenna.

HDMI

DVD Player/Recorder

Set-top Box

Satellite Receiver

Satellite antenna

cable

VCR

Video Camera

Connect a High Definition Multimedia Interface (HDMI) cable from an external device.

AV IN

VIDEO Yellow

Connect a composite video cable and left-right audio cables from an external AV device.L White

R Red

DIGITAL AUDIO OUT

SpeakerAudio Amplifier

Connect an optical cable from an external digital audio system.

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TV label Port Cable External Equipment Brief Description

AUDIO OUT

Connect headphones to hear audio from the TV. Headphones with microphones are not supported.

Connect an audio adapter (not provided) from an external analog audio system.

USB

Connect a USB device for browsing photos, music and movies. Hard disks with a total current consumption or impulse current consumption greater than 500mA are not supported.

LAN LAN

Connect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature.

SERVICE This port is not available for you to connect an external device. It can only be used by our factory for testing purposes.

White

Red

Speaker Audio Amplifier

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STEP 3. Establish a Network Connection 1. Press the [ ] button on the remote control, press[ ] buttonto select Settings and then press [OK] to enter the Settings menu. 2. Select Network NetworkConfiguration.

TV JACK

Modem Cable LAN CableLAN Cable

External Modem (ADSL / VDSL / Cable TV)

IP Sharer (Router) (with DHCP server)

LAN

Establish a wired network connection Automatically obtain an IP address 1. Select Wired LAN. The TV will automatically obtain an IP address and connect to the network. NOTE: The default option of IP Settings Mode is DHCP. 2. If the connection fails then "Disconnected" will display for the Ethernet status. Retry or enter the IP Settings, select Manual to input

the information again.

Manually enter the IP Settings 1. Select Manual. 2. Enter the IP Address, Netmask, Gateway, DNS Server 1 and DNS Server 2 in the menu. Next, select Connect.

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Establish a wireless network connection

Wireless router with DHCP

LAN Cable Wireless LAN Adapter

built-in TV set

The TV can directly receive network signals via wireless router 1. Select Wireless. The list of networks will be displayed automatically. 2. Select a wireless network from the list, input the password and select Connect. 3. If the network connection does not appear in the list, select Refresh to refresh the list or select Add to manually enter SSID and

Security mode selection

Close the network connection Select Off. The network connection will close.

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Buttons on your TV remote

BUTTON DESCRIPTION

Power on / off

INPUT Change TV input source

Number Enter Channels / input numbers

CC Turn Closed Captioning On/Off and CC On When Mute

Dash button / Select a digital sub-channel

(Red / Green / Yellow / Blue)

Special function buttons

TV Live TV

The button for the Quick setup menu

/ / / D-pad (up/down/left/right navigation buttons)

OK Confirmation button

BACK Return to the previous place in the menu or app

BUTTON DESCRIPTION

EXIT Exit the application

Display the Home screen

VOL Volume (up/down)

CH Channel (up/down)

Mute and restore sound

MTS Set the audio language(MTS)

/ / / / Media content control function buttons

NRT Choose to leave the Video description feature On or Off

APPS All Apps

NOTE: The buttons that appear on your remote may differ fromthedescriptionsthatwe'veprovidedforcontext.

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STEP 4. Begin Using your Remote 1. Slide the back cover to open the battery compartment of the

remote control.

2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and ( - ) ends indicated in the battery compartment.

3. Replace the battery compartment cover.

Important Information about the remote and batteries: Discardbatteries inadesignateddisposalarea.Donot

throw them into a fire. Removeoldbatteries immediately toprevent them from

leaking into the battery compartment. Ifyoudonot intend touse theremotecontrol fora long time,thenremovethebatteries.

Batterychemicalscancausearash. If thebatteries leak, clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately.

Donotmixoldandnewbatteries. Donotmixalkaline,standard(carbon-zinc)orrechargeable (NiCd,NiMH,etc.)batteries.

Donotcontinueusingtheremoteifitgetswarmorhot. Call our Support Center immediately on the support website.

Insert the batteriesGently push and slide Gently push and slide

Remote Control Range Information The remote control can work at a distance of up to 26 feet in front of the TV set.

It can work at a 30 degree horizontal or vertical angle.

Program Your Universal Cable or Satellite Remote Control to Operate Your New Television (only for USA) If you would like to program your other household remote controls to your new television, please refer to the User's Manual supplied by your Cable or Satellite provider. The Cable or Satellite providers' User's Manuals should include instructions on how to program their remote to your television. A list of codes for the most common Cable and Satellite providers are listed below. Use the code that is associated with your Cable or Satellite provider (if applicable). DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183 Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463 Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002 CoxCommunications......0178, 10178, 1326, 1463 Dish Network......505, 627, 538, 720, 659 If the code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or Satellite provider's customer service center.

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STEP 5. Power on the TV Plug the power cord into a power outlet.

Wall Outlet

Power Cord

If your Cable or Satellite provider does not have a code available, please contact us at one of the phone numbers on Page 1.

UsingYourCableSet-topBoxorSatelliteReceiver Remote as a Universal Remote If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a Universal Remote, then visit the Support page to view a list of the codes.

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Press the Power button on the remote to turn on the TV. A splash screen that shows the logo appears. Next, the First-Time Setup Menu begins by prompting you to choose your Language, Region, and Time Zone.

STEP 6. Complete the First-Time Setup Menu After the splash screen that shows the logo appears, begin the first- time setup menu.

Screen Task Language and Location

Using the D-pad arrows of your remote, choose your Language, Region and Time Zone.

End User License Agreement

Choose Agree or Decline. If you choose Agree, then select Continue icon and press [OK].

Usage Mode Select Home Mode (which appears by default). Note: Store Mode and Store Mode(Video Demo

Only) should only be selected by Retailers who plan to demonstrate the TV.

Network Connection

If your TV does not automatically detect an Ethernet connection, then use a wireless network. Select your network from the list that displays, input the password. Also you can add a hidden network.

Region Time ZoneLanguage

Honduras Alaska

HawaiiEl Salvador

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STEP 7. Begin to Enjoy your TV

Your Smart TV is easy to use and brag-worthy!

Now that youve completed the first-time setup menu, the Home screen is your starting point for navigating the TV. Gone are the days where your TV only provides one way for you to be entertained. This showpiece provides you the convenience of watching a program on a live channel, accessing Video on Demand to watch a movie and many other entertainment options.

Using your remote, press the Home button to begin enjoying your TV.

Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of included applications or other reasons outside of Hisenses control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on Hisense at any time.

Screen Task Product Registration

Registering helps keep your product humming with software updates, product support and our warranty.

Last step of TV setup

You are at the last step of TV setup. If you have not connected network, you can select Set up network or Use without network. If you have connected network,Congratulations! You have completed TV setup. Start to use.

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Product Specifications

Model Name

43H8E / 43H8608 43H8020E / 43H8050E 43H8060E / 43H8070E 43H8080E

50H8E / 50H8608 50H8020E / 50H8050E 50H8060E / 50H8070E 50H8080E

55H8E / 55H8608 55H8020E / 55H8050E 55H8060E / 55H8070E 55H8080E

65H8E / 65H8608 65H8020E / 65H8050E 65H8060E / 65H8070E 65H8080E

Dimension (W H D)

Without Stand 38.2 22.6 2.8 inches (970 573 71 mm)

44.4 26.0 2.9 inches (1 127 661 73 mm)

48.9 28.6 2.9 inches (1 242 726 73 mm)

57.5 33.3 3.0 inches (1 460 847 76 mm)

With Stand 38.2 24 8.4 inches (970 608 213 mm)

44.4 27.7 10.4 inches (1 127 703 263 mm)

48.9 30.5 10.4 inches (1 242 774 263 mm)

57.5 35.6 13.1 inches (1 460 903 332 mm)

Weight Without Stand 17.4 lbs (7.9 kg) 25.8 lbs (11.7 kg) 30.9 lbs (14.0 kg) 43.2 lbs (19.6 kg)

With Stand 17.6 lbs (8.0 kg) 26.9 lbs (12.2 kg) 32.0 lbs (14.5 kg) 44.5 lbs (20.2kg)

Active Screen Size (Diagonal) 42.5 inches 49.5 inches 54.6 inches 64.5 inches

Screen Resolution 3 840 2 160

Audio Power 7 W + 7 W 10 W + 10 W 10 W + 10 W 15 W + 15 W

Power consumption 100 W 130 W 170 W 205 W

Power Supply 120 V ~ 60 Hz

Picture Quality Screen resolution: 3 840 x 2 160, UHD Upscaler

HDMI Input RGB / 60 Hz (640480, 800600, 1 024768), YUV / 60 Hz (480i, 480p, 720p, 1 080i, 1 080p) 3 840x2 160/60Hz, 3 840x2 160/24Hz, 3 840x2 160/25Hz, 3 840x2 160/30Hz

Receiving systems

Analog NTSC

Digital ATSC / QAM

Ports 3 HDMI ports, 1 USB port, 1 LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output, 1 RCA Composite Video Input , 1 Left/Right Audio Input for Composite

Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise. HDR viewing experience will vary by model, content availability and Internet connection.

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Quick Problem-Solving Tips When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact us at one of the phone numbers on Page 1.

ISSUES POSSIBLE SOLUTIONS

No sound or picture Check if the power cord is plugged into a powered AC outlet. Press the Power button on the remote control to activate the unit from 'Standby' mode. Check to see if the LED light is on or not. If it is, then the TV is receiving power.

I have connected an external source to my TV and I get no picture and/or sound.

Check for the correct output connection on the external source and for the correct input connection on the TV. Make sure you have made the correct selection for the input mode for the incoming signal.

When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?

Yes, this is normal. The TV is initializing and searching for previous setting information.

The picture is normal but there is no sound

Check the volume settings. Check if 'Mute' mode is set to On.

Sound but no picture or black and white picture

If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds. Check that the Color is set to 50 or higher. Try different TV channels.

The sound and/or picture is distorted or appears wavy

An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV.

Insert the power plug of the TV set into another power outlet. The sound and picture is blurry or cuts out

If using an external antenna, check the direction, position and connection of the antenna. Adjust the direction of your antenna or reset or fine tune the channel.

A horizontal or vertical stripe appears on the picture and/or the picture is shaking

Check if there is an appliance or electric tool nearby that is causing interference.

The plastic cabinet makes a "clicking" type of sound

The 'click' sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.

The remote control does not work Confirm that TV still has power and is operational. Change the batteries in the remote control. Check if the batteries are correctly installed.

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Certification and Compliance FCC Notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the device and receiver. Connect the device into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

NOTE: The manufacturer is not responsible for any radio or TV interferencecausedbyunauthorizedmodifications to this equipment. Such modifications could void the users authority to operate the equipment. The Wi-Fi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or

registered trademarks of HDMI Licensing LLC in the United States and other countries.

2016. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.

For DTS pa ten ts , see h t tp : / /pa ten ts .d ts .com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS TruSurround is a trademark of DTS, Inc. DTS, Inc. All Rights Reserved.

2018. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners