Hisense HRB171N6ASE User Manual

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For questions about features, operation/performance, parts or service, call:

1-877-465-3566

Model:

HQD20*****

Refrigerator Use & Care Guide

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Thank you for choosing Hisense. We are sure you will find your new refrigerator a pleasure to use. However, before you use the appliance, we recommend that you carefully read the instructions, which provide details about installing and using the product. Please keep this manual for future reference.

Table of Contents

REFRIGERATOR SAFETY ........................................................................................................................................3

PARTS AND FEATURES ..........................................................................................................................................4

INSTALLATION REQUIREMENTS ...........................................................................................................................5 Location Requirements ............................................................................................................................................................... 5 Electrical Requirements .............................................................................................................................................................. 5 Water Supply Requirements ..................................................................................................................................................... 5

INSTALLATION INSTRUCTIONS ............................................................................................................................6 Unpack the Refrigerator .............................................................................................................................................................6 Move Near Water Supply............................................................................................................................................................6 Connect the Water Supply ........................................................................................................................................................ 7 Complete the Installation ...........................................................................................................................................................8 Level Refrigerator ..........................................................................................................................................................................8 Align Doors ......................................................................................................................................................................................8

REFRIGERATOR USE ...............................................................................................................................................9 Opening and Closing Doors ......................................................................................................................................................9 Using the Controls ........................................................................................................................................................................9 Features ............................................................................................................................................................................................11 General Use Information ............................................................................................................................................................12

REFRIGERATOR CARE .......................................................................................................................................... 12 Cleaning ...........................................................................................................................................................................................12 Lights ................................................................................................................................................................................................13 Vacation and Moving Care ........................................................................................................................................................13 Reinstalling/Using Refrigerator Again .................................................................................................................................13

TROUBLESHOOTING ............................................................................................................................................ 14

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Refrigerator Safety

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

DANGER WARNING CAUTION

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word DANGER, WARNING or CAUTION. These words mean:

An imminently hazardous situation. You could be killed or seriously injured if you dont immediately follow instructions.

A potentially hazardous situation which, if not avoided, could result in death or serious bodily injury.

A potentially hazardous situation which, if not avoided, may result in moderate or minor injury.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Important Safety Instructions WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the refrigerator, follow basic precautions, including the following:

Ensure everyone using this appliance is familiar with its operations and safety features.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, unless supervised or properly instructed.

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person to avoid a hazard.

Disconnect power before servicing.

Do not use electrical appliances inside the food storage compartments of the refrigerator, unless they are of the type recommended by the manufacturer.

Replace all parts and panels before operating.

Flammable refrigerant used. To be repaired only by trained service personnel. Do not puncture refrigerant tubing.

Flammable refrigerant used. Dispose of properly in accordance with federal or local regulations.

Flammable refrigerant used. Follow handling instructions carefully. Risk of fire or explosion due to puncture of refrigerant tubing.

Use nonflammable cleaner.

Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

CAUTION: Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the refrigerator.

Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.

Connect to potable water supply only.

Use two or more people to move and install refrigerator.

To avoid the risk of children becoming trapped and suffocating, do not allow them to play or hide inside the refrigerator.

Read and Save These Instructions

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Proper Disposal of Your Old Refrigerator

WARNING Suffocation Hazard

Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous even if they will sit for just a few days. If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

Take off the doors.

Leave the shelves in place so that children may not easily climb inside.

Important information to know about disposal of refrigerants:

Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

Parts and Features

i j

a Door Bin

b Mullion

c Refrigerator LED Light

d Door Tray

e Ice Maker

f Freezer LED Light

g Ice Storage Container

h Freezer Drawer

i Freezer Compartment

j Convertible Compartment

k Glass Shelf

l Cover

m Storage Drawer

n Full-width Drawer

o Glass Shelf

p Convertible Drawer

q Leveling Leg

NOTE: Your model may look different from this and other images in this manual, depending on your models features.

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Installation Requirements

Location Requirements

WARNING

Explosion and Fire Hazard Keep flammable materials and vapors, such as gasoline, away from appliance. Failure to do so can result in death, explosion or fire.

IMPORTANT: This refrigerator is designed for indoor, household use only.

Temperature This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55F (13C) to a maximum of 110F (43C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60F (15C) and 90F (32C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

Ventilation Adequate air circulation around the refrigerator is required for efficient operation.

To ensure proper ventilation, maintain the recommended clearances.

Recommended Clearances

c c

a 4" Above

b 2" Behind

c 1/2" Each Side

NOTE: If you place the refrigerator next to a fixed wall, leave 4" (10 cm) minimum space to allow the door to swing open.

Electrical Requirements

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove the ground prong from the power cord plug. Do not use an adapter. Do not use an extension cord. Failure to do so can result in death, fire or electrical shock.

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 volt, 60 Hz, AC only 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation or cleaning, disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the temperature controls to the desired setting.

Water Supply Requirements A cold water supply with water pressure between 30 and 125 psi (207 and 862 kPa) is required to operate the ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.

IMPORTANT: Operation outside the water pressure range may cause malfunction and severe, damaging water leaks.

NOTE: If the water pressure is less than what is required, ice cubes could be hollow or irregularly shaped.

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Reverse Osmosis Water Supply (if applicable) IMPORTANT: The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 125 psi (207 and 862 kPa).

If water pressure is too low:

Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.

Allow the storage tank on the reverse osmosis system to refill after heavy use. The tank capacity could be too small to keep up with the requirements of the refrigerator.

If you have questions about your water pressure, call a licensed, qualified plumber.

Installation Instructions

Unpack the Refrigerator

WARNING

Fire or Explosion Hazard Do not puncture refrigerant tubing. Follow handling instructions carefully. Flammable refrigerant used. Failure to do so can result in death, explosion or fire.

IMPORTANT: Handle with care when moving refrigerator to avoid either damaging the refrigerant tubing or increasing the risk of a leak.

WARNING Excessive Weight Hazard

Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury.

Remove the Packaging Remove tape and glue residue from surfaces

before turning on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

NOTE: Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see Refrigerator Safety.

Dispose of/recycle all packaging materials.

If the refrigerator has been placed in a horizontal or tilted position for any period of time wait 4 hours before plugging it in to allow the oil to settle into the compressor.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

Clean Before Using After you remove all of the packaging materials, clean the inside of the refrigerator before using it. See the cleaning instructions in Refrigerator Care.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

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Move Near Water Supply

WARNING

Fire or Explosion Hazard Do not puncture refrigerant tubing. Follow handling instructions carefully. Flammable refrigerant used. Failure to do so can result in death, explosion or fire.

IMPORTANT: The refrigerator must be located on a solid, level surface that is strong enough to support the refrigerator fully loaded.

Before moving, retract the leveling legs to avoid scraping the floor.

The refrigerator has wheels, which should be used for only forward and backward movement.

NOTE: Trying to move the refrigerator sideways may damage your floor.

Connect the Water Supply Read all directions before you begin.

IMPORTANT:

The water connection must be made by a qualified plumber.

Plumbing must be installed in accordance with the International Plumbing Code and any local codes and ordinances.

Use ONLY NEW Copper or PEX tubing.

Install tubing only in areas where temperatures will remain above freezing.

Connect Water Line to Household Water Supply Following are two methods of connecting to your household water supply. Use the instructions specific to your installation.

IMPORTANT: Turn off main water supply. Turn on nearest faucet long enough to clear the line of water.

Method 1: Quarter-turn Shutoff Valve

Gather the required tools and parts before starting installation.

1/2" Wrench or 2 Adjustable Wrenches

Quarter-turn Shutoff Valve

1/4" Compression Nut

Ferrule (sleeve)

1. Use a quarter-turn shutoff valve or the equivalent served by a household supply line.

NOTE: To allow sufficient water flow to the refrigerator, a minimum 1/2" household supply line is recommended.

2. Using the ferrule (sleeve) and compression nut, connect the 1/4" water line to the shutoff valve.

NOTE: Do not overtighten.

a Quarter-turn Shutoff Valve

b Ferrule (Sleeve)

c Compression Nut

d 1/4" Water Line

e Household Supply Line

3. Place the free end of the water line into an empty container or sink.

4. Turn on main water supply and open shutoff valve to flush the water line of any contaminants. Run water until it is clear.

Method 2: Saddle Valve

NOTE: Do not use a piercing-type or 3/16" (4.76 mm) saddle valve which reduces water flow and clogs easier.

Gather the required tools and parts before starting installation.

Flat-blade Screwdriver

1/2" Wrench or 2 Adjustable Wrenches

Cordless Drill

1/4" Drill Bit

1/4" Compression Nut

Ferrule (sleeve)

1. Find a 1/2" to 11/4" (12.7 mm to 31.8 mm) vertical cold water pipe near the refrigerator.

IMPORTANT:

Make sure it is a cold water pipe.

Horizontal pipe will work, but the following procedure must be followed: Drill on the top side of the pipe, not the bottom. This will help keep water away from the drill. This also keeps normal sediment from collecting in the valve.

2. Determine the length of water line you need. Measure from the connection on the rear of the refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use 1/4" (6.35 mm) O.D. (outside diameter) water line.

3. Using a cordless drill, drill a 1/4" hole in the cold water pipe you have selected.

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4. Fasten the shutoff valve to the cold water pipe with the pipe clamp. Be sure the outlet end is solidly in the 1/4" drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so the washer makes a watertight seal. Do not overtighten.

a gb

d ef

a Household Supply Line

b Saddle Valve

c Packing Nut

d Shutoff Valve

e Ferrule (Sleeve)

f Compression Nut

g 1/4" Water Line

5. Slip the compression sleeve and compression nut on the water line as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten or you may crush the water line.

6. Place the free end of the water line into an empty container or sink.

7. Turn on main water supply and open shutoff valve to flush the water line of any contaminants. Run water until it is clear.

Connect Water Line to Refrigerator IMPORTANT: If you turn the refrigerator on before the water is connected, turn off the ice maker.

1. Unplug refrigerator or disconnect power.

2. Close shut-off valve.

3. Thread a brass compression nut and ferrule (sleeve) onto the free end of the water line.

ab c a Ferrule (Sleeve)

b Brass Compression Nut

c Water Line

4. Insert the free end of the water line into the brass fitting attached to the water inlet on the back of the refrigerator.

5. Slide the compression nut over the ferrule and screw the nut onto the brass fitting.

a Water Line

b Brass Compression Nut

c Ferrule (Sleeve)

d Brass Fitting

e Water Inlet

6. Confirm water line is secure by gently pulling on it.

7. Turn on water supply and check for leaks. Correct any leaks.

Complete the Installation

WARNING

1. Plug into a grounded 3 prong outlet.

NOTE: This refrigerator begins operating as soon as it is connected to the power supply.

2. Move the refrigerator into its final location, making sure to maintain the recommended clearance.

Level Refrigerator (if needed) The refrigerator must be level to maintain optimal performance and appearance.

1. Turn the leveling feet on the bottom, front of the cabinet to raise or lower that side of the refrigerator until the refrigerator is level side- to-side.

2. Turn both feet, by the same amount, to slightly raise the front of the refrigerator. This will make it easier for the doors to close.

NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling feet. This makes it easier to turn the feet.

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Align Doors (if needed) If the edges of the refrigerator doors do not align with each other, you can make adjustments.

Using Adjustable Foot

Turn the adjustable foot to raise or lower that side of the refrigerator.

Clockwise - to raise

Counterclockwise - to lower

Refrigerator Use

Opening and Closing Doors The four doors can be opened and closed either separately or together.

There is a mullion on the left-hand side refrigerator compartment door.

When closing the left-hand door, the mullion folds behind the right-hand door joining the two doors.

The temperature of the door frame is controlled to help prevent moisture from developing on the mullion. The temperature of the surface may be warm, which is normal, and will not affect the performance of the refrigerator.

NOTE: Before closing the left-hand door, make sure the mullion is folded inward. If the mullion is pulled outward it may become damaged when you try to close the door.

Using the Controls NOTE: The controls on your model may look different from this and other images in this manual, depending on your models features.

Fridge Hold 3 sec for C/F

Hold 3 sec for Ice On/Off

Mode

Convertible

Freezer

Mode

Unlock 3sec

a Refrigerator Compartment Temperature

b Convertible Compartment Temperature

c Freezer Compartment Temperature

d Super Freeze Icon

e Refrigerator Temp Control

f Convertible Temp Control

g Freezer Temp Control

h Mode Control

i Lock/Unlock Icon

j Fahrenheit Indicator

k Celsius Indicator

l Ice Maker Icon

m Energy Saver Icon

n Unlock Control

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Control Panel The display will illuminate when the refrigerator is first plugged in, a control is pressed, or a door is opened. However the lights will automatically turn off after 60 seconds.

The Control Panel is locked, unless manually unlocked.

NOTE: When the control panel is locked, the Lock icon is illuminated.

To Unlock the Control Panel:

Press and hold UNLOCK for 3 seconds.

Unlock 3sec

NOTE: When the control panel is unlocked, the Unlock icon is illuminated.

Setting Compartment Temperatures When you set a temperature, you are setting an average temperature for the entire compartment. The actual compartment temperatures may vary from the temperatures displayed depending on the amount and placement of stored food, and the surrounding room temperature.

Recommended Temperature Settings

Refrigerator Compartment: 37F (3C)

Convertible Compartment: 8F (-13C)

Freezer Compartment: 0F (-18C)

Display Temperatures in Degrees Fahrenheit or Celsius

Press and hold FRIDGE for 3 seconds.

Fridge Hold 3 sec for C/F

NOTE: Either the F or C icon will illuminate to indicate in which scale (Fahrenheit or Celsius) the temperature is being displayed.

Press FRIDGE again, to change the temperature scale.

Refrigerator (Fridge) Compartment Temperature 1. Press FRIDGE once to turn on the temperature

control.

Fridge Hold 3 sec for C/F

2. Press FRIDGE repeatedly to cycle through the available temperature settings, from 45F to 34F or from 7C to 1C.

NOTE: Each press advances the setting by one degree.

3. Release FRIDGE when the desired temperature setting appears.

Convertible Compartment Temperature 1. Press CONVERTIBLE once to turn on the

temperature control.

Convertible

2. Press CONVERTIBLE repeatedly to cycle through the available temperature settings, from 45F to -4F or from 7C to -20C.

NOTE: Each press of the button advances the setting by three degrees.

3. Release CONVERTIBLE to select the desired temperature setting.

Freezer Compartment Temperature 1. Press FREEZER once to turn on the

temperature control.

Hold 3 sec for Ice On/Off

Freezer

2. Press FREEZER repeatedly to cycle through the available temperature settings, from 5F to -13F or from -14C to -24C.

NOTE: Each press of the button advances the setting by one degree.

3. Release FREEZER to select the desired temperature setting.

Ice Maker Control

Press and hold FREEZER for 3 seconds to turn On/Off the ice maker.

Hold 3 sec for Ice On/Off

Freezer

NOTE: When the ice maker is on, the Ice Maker icon is illuminated.

Additional Features IMPORTANT: Press and hold UNLOCK for 3 seconds to unlock the control panel.

Unlock 3sec

Press MODE to toggle between the Super Freeze and Energy Saver features.

Super Freeze

The Super Freeze feature rapidly lowers the freezer compartment temperature to freeze fresh food faster and maintain the temperature of the frozen food during periods of high usage, full grocery loads, or temporarily warm room temperatures.

The Super Freeze feature lowers the temperature in the freezer compartment to -13F (-25C).

Press MODE until the Super Freeze icon appears.

Mode

Press either the MODE or FREEZER control to manually turn off Super Freeze.

NOTE: When Super Freeze is on, is illuminated and -13F or -25C appears in the temperature display.

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Press FREEZER to manually turn off Super Freeze and return to the previously set temperature.

NOTE: Super Freeze will automatically turn off after several hours, and the freezer will revert to its previous temperature setting.

Energy Saver

The Energy Saver feature reduces energy use by raising the Refrigerator Compartment temperature to 43 F (6 C) and the Freezer Compartment temperature to 1 F (-17 C).

IMPORTANT: The compartment temperatures in Energy Saving mode are not suitable for the storage of certain food items.

Press MODE until the Energy Saver icon appears.

NOTE: When the refrigerator is in Energy Saver mode, is illuminated.

Press FREEZER or FRIDGE to manually turn off the Energy Saver feature.

Door Open Alarm

If a door is open for longer than 2 minutes, an alarm will sound to alert you. The alarm will sound 3 times every minute for 8 minutes.

To turn off the alarm, close all doors completely.

Features

Important information to know about glass shelves and covers:

Refrigerator

IMPORTANT: To avoid damage to the doors, make sure all shelves and drawers are pushed fully into the cabinet before closing a door.

Adjustable Shelves The height of the shelves can be adjusted to fi t your storage needs.

1. To remove a shelf, gently lift upward and then pull the shelf forward until the end of the shelf is past the shelf guides.

a Shelf Guides

2. To reinstall a shelf, gently slide the shelf back into the refrigerator compartment, and then lower the shelf onto the shelf guides so that the hooks fi t behind the rear guides.

Removable Door Bins The bins located in the middle of the door are adjustable.

To Remove and Replace a Door Bin: 1. Place hands on both sides of the bin and lift

upward.

2. Pull the door bin out.

3. Replace the door bin by inserting it above the support and pressing down to snap into place.

Crisper Drawers The two crisper drawers mounted on telescopic extension slides can be used to store fruits and vegetables.

Full-width Drawer The full-width drawer is an ideal space to store large deli platters.

Open - The cover automatically opens as the drawer is pulled out from the cabinet.

Close - The cover automatically closes as the drawer is pushed into the cabinet.

Freezer

Ice Maker Turn On/Off the ice maker by pressing and holding FREEZER for 3 seconds. The Ice Maker icon will illuminate.

Hold 3 sec for Ice On/Off

Freezer

Following installation, allow 24 hours to produce the fi rst batch of ice. Discard the fi rst three batches of ice produced. Allow 2 to 3 days to fi ll the ice storage container.

If the ice in the ice container clumps, break up ice using a plastic utensil and discard. Do not use a sharp tool to break up the ice. This can cause damage to the ice container.

Do not store any items other than ice in the ice storage container.

If you will be away for an extended period of time, close the main water valve to avoid possible leaks.

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NOTE: The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well-maintained.

Freezer Drawers

To Remove/Replace Freezer Drawer: 1. Pull out drawer to maximum extension.

2. Lift up to remove the drawer.

3. Reverse steps 1 and 2 to replace the drawer.

General Use Information When first turning on refrigerator after a period

of non-use, allow the refrigerator to cool at least 2 hours before adding food.

Do not block air circulation vents with stored items.

Store items so that the air can circulate freely around them.

Cover or wrap stored food well to avoid transfer of odors.

Once defrosted, food quality will deteriorate rapidly. Defrosted food should not be refrozen.

Neither bottled nor canned drinks should be stored in the freezer compartment. Bottles and cans may explode.

Refrigerator Care

Cleaning Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion or fire.

IMPORTANT:

Do not use harsh chemicals, ammonia, chlorine bleach, concentrated detergent, solvents, abrasives or metal scouring pads to clean your refrigerator inside or out. They can damage and/or discolor the refrigerator finish.

Do not use warm water to clean glass shelves while they are still cold. Glass may break when exposed to sudden temperature changes or impact.

WARNING

Electrical Shock Hazard Unplug your appliance or disconnect power before cleaning. Failure to do so can result in death, electric shock or personal injury.

1. Unplug refrigerator or disconnect power.

2. Clean the interior.

Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

3. Clean the door seals (gaskets). A dirty or sticky door seal may adhere to the cabinet and tear when you open the door.

Using a soft cloth and a solution of mild detergent and warm water, hand wash the door seals. Rinse with clear water and dry thoroughly.

4. Clean the exterior surfaces.

Wash exterior surfaces with a clean, soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.

5. Plug in refrigerator or reconnect power.

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Lights IMPORTANT: Your refrigerator is equipped with LED lighting. These lights are designed to last for the life of your refrigerator. However, if the lights stop operating, please contact a qualified technician for replacement.

Vacation and Moving Care

Vacation If You Choose to Leave the Refrigerator On While Youre Away: 1. Use up any perishables and freeze other items.

If You Choose to Turn Off the Refrigerator Before You Leave: 1. Remove all food from the refrigerator and

freezer.

2. Unplug refrigerator or disconnect power.

3. Clean refrigerator, wipe it, and dry well.

4. Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.

Moving

WARNING

Fire or Explosion Hazard Do not puncture refrigerant tubing. Follow handling instructions carefully. Flammable refrigerant used. Failure to do so can result in death, explosion or fire.

IMPORTANT: Handle with care when moving refrigerator to avoid either damaging the refrigerant tubing or increasing the risk of a leak.

WARNING Excessive Weight Hazard

Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury.

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1. Remove all food from the refrigerator and pack all frozen food in dry ice.

2. Unplug refrigerator.

3. Clean, wipe, and dry thoroughly.

4. Take out all removable parts, wrap them well, and tape them together so they dont shift and rattle during the move.

5. Raise the leveling legs so they dont scrape the floor. See Level Refrigerator.

6. Tape the doors closed and tape the power cord to the back of the refrigerator. When you get to your new home, put everything back and refer to the Installation Instructions section for preparation instructions.

Reinstalling/Using Refrigerator Again If the refrigerator has been placed in a horizontal or tilted position for any period of time wait 4 hours before plugging it in to allow the oil to settle into the compressor.

1. Clean refrigerator. See Cleaning.

2. Place refrigerator in desired location and level. See Installation Instructions.

WARNING

3. Plug into grounded 3 prong outlet.

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Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Refrigerator is Not Operating

PROBLEM POSSIBLE CAUSE(S) SOLUTION

Refrigerator does not run

Refrigerator is unplugged. Plug refrigerator into a grounded 3 prong outlet.

Breaker is tripped or turned off, or fuse is blown.

Reset/Turn on breaker or replace fuse.

Refrigerator is in defrost mode. Wait for defrost cycle to end and cooling system to restart.

Refrigerator compressor runs frequently or for long periods of time

NOTE: This refrigerator is designed to run for longer periods of time at a lower energy usage.

Refrigerator is first plugged in. This is normal. Allow 24 hours for the refrigerator to cool down.

Warm or large amounts of food added.

This is normal.

Door is left open, or refrigerator is not level.

Check that an item is not preventing door from closing. Level the refrigerator. See Level Refrigerator.

Hot weather or frequent openings

This is normal.

Temperature control set to coldest setting.

Adjust temperature to a warmer setting.

Refrigerator has an odor

Food is not sealed or packaged properly.

Reseal packaging. Place an opened box of baking soda in the refrigerator, replace every 3 months.

Interior needs to be cleaned. Clean the interior. See Cleaning.

Food stored too long. Dispose of spoiled food.

Light does not come on

Refrigerator is unplugged. Plug refrigerator into a grounded 3 prong outlet.

LED light is burned out. Contact a qualified technician to replace the burned out LED.

Doors do not close properly

Refrigerator is not level. See Level Refrigerator.

Something is obstructing door closure.

Check for and remove obstructions.

Vibration or rattling Refrigerator is not resting firmly on floor.

See Level Refrigerator.

Normal Sounds It sounds like water is flowing from the refrigerator.

Refrigerant flowing in the lines will make this sound when the compressor starts and stops.

The refrigerator has an automatic defrosting system. The defrosted water will make this sound.

Humming or buzzing sounds The compressor and fans used for cold air circulation can make this sound. If the refrigerator is not level, the sound will be louder.

Cracking or clicking sounds The interior parts will make this sound as they contract and expand in response to temperature changes.

Popping noise May occur during automatic defrosting.

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Temperature and Moisture

PROBLEM POSSIBLE CAUSE(S) SOLUTION

Refrigerator or freezer is too warm

Temperature control is not set cold enough.

Adjust the compartment to a colder setting; allow 24 hours for the temperature to adjust.

Doors opened frequently or left open.

Limit door openings to maintain the internal temperature. Check that an item is not preventing door from closing.

Warm food added recently. Allow time for food and refrigerator to cool.

The space between the back of the refrigerator and the wall is too close.

Allow 2" (5 cm) space between the back of the refrigerator and the wall.

Items against back of compartments are blocking proper airflow.

Store items only inside the trim of the glass shelves; dont place items against sides of the compartments or directly in front of any vents.

Refrigerator or freezer is too cold

Temperature control is set too cold. Adjust temperature in the compartment to the next warmer setting; allow 24 hours for temperature to adjust.

Moisture on exterior/ interior of refrigerator

High humidity This is normal during times of high humidity. Dry surface and adjust temperature to a slightly colder setting.

Doors opened frequently or left open.

Keep door closed. Check that an item is not preventing the door from closing. Level the refrigerator. See Level Refrigerator.

Open container of water in refrigerator

Cover or seal container

Frost or ice crystals on frozen food

Freezer door left open or opened frequently.

Limit door openings to maintain the internal temperature. Check that an item is not preventing door from closing.

Refrigerator is not level. Level the refrigerator. See Level Refrigerator.

Items blocking freezer air vents and preventing proper air flow.

Move items away from rear wall.

Food freezing in refrigerator

Food placed too close to the air vent.

Move items away from back and top of the refrigerator.

Temperature control set too cold. Adjust the temperature to a less cold setting.

Ice

PROBLEM POSSIBLE CAUSE(S) SOLUTION

The ice maker is not producing ice, enough ice, or cubes are hollow.

Ice maker is not turned on Press and hold FREEZER for 3 seconds to turn On/Off the ice maker. See Using the Controls.

New installation Wait 24 hours after installation for ice production to begin.

Kink in the water line Straighten the water supply line.

Inadequate water pressure Contact a licensed, qualified plumber.

For more help, visit www.hisense-usa.com or call the consumer help line at 1-877-465-3566.

Page 16

All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.

No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.

Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:

USA: Hisense USA Corporation 7310 McGinnis Ferry Road Suwanee, GA 30024

CANADA: Hisense Canada Co., Ltd 2283 Argentia Road, Unit 16 Mississauga, ON, Canada LSN 5Z2

MEXICO: Hisense Mexico S. de R.L. de C.V. Blvd. Miguel de Cervantes Saavedra No 301 Torre Norte Piso 2, Col. Ampliacin Granada Miguel Hidalgo, Ciudad de Mxico, C.P. 11520

Hisense, and any and all other Hisense product names, logos, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.

Disclaimer:

Images throughout this document are for illustrative purposes only and may differ from the actual product.

Page 17

Para preguntas sobre caractersticas, operacin, desempeo, partes o

servicio, llame a: 1-877-465-3566

Modelo:

HQD20*****

Gua de uso y cuidado del refrigerador

Page 18

Gracias por elegir Hisense. Estamos seguros de le encantar utilizar su nuevo refrigerador. Sin embargo, antes de utilizar el electrodomstico, le recomendamos que lea atentamente las instrucciones, las cuales brindan detalles sobre la instalacin y el uso del producto. Por favor, guarde este manual para futuras referencias.

ndice

SEGURIDAD DEL REFRIGERADOR .......................................................................................................................3

PIEZAS Y CARACTERSTICAS ...............................................................................................................................4

REQUISITOS PARA LA INSTALACIN ..................................................................................................................5 Requisitos de Ubicacin ............................................................................................................................................................. 5 Requisitos Elctricos .................................................................................................................................................................... 5 Requisitos del Suministro de Agua ............

Hisense HRB171N6ASE User Manual | Manualsnet (2024)

References