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The latest reports from users having issues in Boston come from postal codes 02127, 02128, 02293, 02118, 02119, 02215, 02210 and 02110.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,169 ratings
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Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Boston, Lynn, Medford, Cambridge, Newton, Chelsea, Jamaica Plain, Somerville, Stoneham, Salem, Brookline, Brighton, Dorchester, Everett and Arlington.
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| City | Problem Type | Report Time |
|---|---|---|
 Boston | ||
| Boston | TV | |
| Boston | Internet | |
| Boston | TV | |
| Boston | Phone | |
| Boston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Jake Muircheartaigh (@Mur_man19) reported fromBoston, Massachusetts
Hey @Xfinity I’ve inexplicably have only gotten Spanish programming of the NBA finals. This isn’t a complaint. Vamos Raptors!
- Lyrsa Maria (@Lyrsa) reported fromNewton, Massachusetts
Dear @Xfinity : I would totally buy your #international package if it included @rtve or @antena3com . Help a sister out here. I miss my @cuentametve and @karlosarguinano
- Gregory Davis (@GreggyKrueger) reported fromBoston, Massachusetts
@comcastcares stop using @Truphone to hunt people down for payments. Folks are placing your numbers in as #scamlikely.
- Rilee (@xo_rilee) reported fromWaltham, Massachusetts
@comcastcares you’ve reported that work is done in our area and service should be restored at 2:02pm and I still don’t have WiFi access. I work from home. You need to fix this.
- Jason P. Stark (@thebostonmensch) reported fromPeabody, Massachusetts
Dear @comcast, thank you for two complete waste of time phone calls with customer service. All I want to do I switch modems out and even after going on the app and putting me on the account as a user with UNRESTRICTED (your verbiage) access...
- Jeff Beauregard (@jeffb0572) reported fromSalem, Massachusetts
And just like that Comcast completely drops out. Lose TV and internet.... call and the recording says, “Sorry for the inconvenience. Your service will be restored... Tomorrow.” #WTF😡😡😡 @Xfinity @comcast @comcastcares
- Tyler. (@TylerTheTunaMan) reported fromPeabody, Massachusetts
@Xfinity y’all need to fix your customer service.
- Kerri Brine (@KerriBrine) reported fromWeymouth Landing, Massachusetts
@comcast how come I cant get a hold of 24/customer service on phone or online
- jackiɇ (@jackieroze) reported fromBoston, Massachusetts
@k8yderosa tbh I set up my plan with Comcast and when they tried to sneak a bunch of hidden fees into my monthly bill, I just kept telling them to cancel my plan and they lowered my bill to less than it was originally 😂 that helped with the router cost lol
- Skip Bensley (@SkipBensley) reported fromSalem, Massachusetts
@davidwade Well the good news was @Comcast crashed and burned last night and is still down so I couldn’t even watch the stream of their putrid Ness.
- Jake Muircheartaigh (@Mur_man19) reported fromBoston, Massachusetts
Hey @Xfinity I’ve inexplicably have only gotten Spanish programming of the NBA finals. This isn’t a complaint. Vamos Raptors!
- Tyler. (@TylerTheTunaMan) reported fromPeabody, Massachusetts
@Xfinity so I’m trying to watch TV and trying to come in contact with a customer service rep, and I get someone from the philllipines who doesnt even know what we’re talking about.
- Palimpsest Walls (@SplendidCreatur) reported fromBoston, Massachusetts
Any co. that sends me via mail communication it isn't legally required to send gets put on my sh*t list. #Xfinity (which can't decide whether it's Xfinity or #Comcast) sends package upgrade solicitations that contain promotional gift-style cards I think are #5 plastic. #wasteful
- robbie wilson (@robbiewilson22) reported fromSalem, Massachusetts
@mariefornoro @comcastcares Can you stop selling ad space on bad service report pages. It seems incongruent with your value prop of servicing clients if you make money off people going to pages to find out why their service is messed up. Essentially you could cause an error to drive revenue.
- robbie wilson (@robbiewilson22) reported fromSalem, Massachusetts
@comcastcares Can you stop selling ad space on bad service report pages. It seems incongruent with your value prop of servicing clients if you make money off people going to pages to find out why their service is messed up. Essentially you could cause an error to drive revenue.
- former goat 🐊🐐🏴 (@marxatfarpoint) reported fromSomerville, Massachusetts
My Comcast bill is like $180, +$10 for Spotify and $30 for various Patreons. I steal sh*t when it's more convenient. However media companies want to divvy that ~$240 up is up to them, but that's what I'm paying to watch and listen to what I want, when and where I want.
- Kike (@LadyK124) reported fromCambridge, Massachusetts
A service outage is the perfect way to start the first official day of bar exam prep. @Xfinity
- robbie wilson (@robbiewilson22) reported fromSalem, Massachusetts
@comcastcares Can you stop selling ad space on bad service report pages. It seems incongruent with your value prop of servicing clients if you make money off people going to pages to find out why their service is messed up. Essentially you could cause an error to drive revenue.
- robbie wilson (@robbiewilson22) reported fromSalem, Massachusetts
@mcmahon_erik @comcast @Xfinity Can you stop selling ad space on bad service report pages. It seems incongruent with your value prop of servicing clients if you make money off people going to pages to find out why their service is messed up. Essentially you could cause an error to drive revenue.
- Jen Kuzmick (@jkuzmick) reported fromBoston, Massachusetts
@comcastcares Not sure you can. Heart of it is the epidemic of service providers hiking prices on existing customers & only providing new ones decent value. (Side note I’ve been a Comcast Boston customer for nearly 15 years now, & my internet rate has nearly doubled in the last few months.)
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Bill Dean ✭ (@herkyjerky) reported
I spend more than $230/month with @Xfinity yet I have to upgrade my service in order to add the sports package just to add #NFLRedZone? Website just loops infinitely when clicking on the path to see upgrade options. Which is it, do you want my money or just want to be ********?
- J.R.D (@vinlandexplorer) reported
@XfinitySupport why yall been down in sacramento for the past 5 days and aint done ****. Never had issues with yall before but for the past week norcal xfinity been utterly terrible got me livin like its 1830. probably not gonna be able to watch house of dragons tonight gmfu
- Debbie Grubaugh (@mtnana96) reported
@chadpleasant Are you out of your mind ? Kral would never go down to Xfinity you must know nothing about that this person
- NO MASK (@NOMASK11861540) reported
@comcast Quit promoting the lie that carbon dioxide is bad. Solar panels are very bad for the environment. They only last 20 years and they can't be recycled so they will be tossed into landfills where toxic metals with leak into ground water. People will die from the chemicals and metals
- Mike Stapley (@MikeStapley4) reported
@Xfinity @SNFonNBC A tie would be perfect. Something that could hurt both teams down the line.
- 💖Quyen💖 (@cinsmileyy) reported
@theguruju @Xfinity @comcast tyler used to call and say he want to cancel and they’d give him a discount on the next bill lol
- Cathy Vollenbroek (@Catbird265) reported
@Esch3887 @Giants My husband is visiting his mother in Florida and has the same problem. But we have Xfinity so I am taping it for him. Then he can watch it on his phone or iPad on the Xfinity app. He just has to wait until the game starts and watch it couple minutes behind.
- EdgarAllanNevaPoNoMo (@SupremeLivin101) reported
Hulu & Comcast Internet Got To Be The Most sh*ttyest Service I Pay For😒
- j (@theguruju) reported
@cinsmileyy @Xfinity @comcast ima do that then cancel a month later
- ki 🌟 (@yookierra) reported
Why doesn’t the @NFL app let you sign in with your Xfinity account on the TV app????
