Comcast Xfinity Outage in Springfield, Massachusetts (2024)

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Springfield, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (7%)

6. 

   Phone (3%)

Live Outage Map Near Springfield, Hampden County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Chicopee, Holyoke, Enfield, Indian Orchard, Springfield and Westfield.

City	Problem Type	Report Time
West Springfield	Internet	2 days ago
Chicopee	TV	6 days ago
Holyoke	TV	10 days ago
West Springfield	TV	13 days ago
Enfield	Internet	15 days ago
West Springfield	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Springfield, Massachusetts

Latest outage, problems and issue reports in Springfield and nearby locations:

• snap, crackle, POP (@DAFlymann) reported 20 seconds agofromSouth Hadley, Massachusetts

  @FearTheTriangle Just as bad as the main Comcast box rebooting near the end of the Super Bowl game! 😡

• Bridget Zarych (@bridget_zarych) reported a minute agofromSpringfield, Massachusetts

  I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3

• Bob Parker (@bob118) reported 11 minutes agofromAgawam, Massachusetts

  @DIRECTV I am pretty ticked off that when my 2 yr agreement expired U was told me to call to get a better pricing. So I called,Loyalty discount was a lousy $10. sh*t no wonder why your bleeding customers! Well my signal doesn’t go out now with Xfinity when it rains. My 2 cents!

• Ronni Gordon (@ronni_gordon) reported 13 minutes agofromHolyoke, Massachusetts

  @Xfinity You’re impossible I’ve been trying to get through to agent to report calls I’ve been getting about open service order & you have no option. Very frustrating to have communications company that won’t communicate.

• Nathan Blais (@nateblais_) reported 13 minutes agofromSpringfield, Massachusetts

  @Xfinity has t h e worst customer service of all time lmao

• 👑Disgruntled Pasta Shape King👑 (@Fluffysaur) reported 15 minutes agofromSpringfield, Massachusetts

  Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.

• MAIN EVENT TIME!! (@WWeed413) reported 15 minutes agofromChicopee Falls, Massachusetts

  @Comcast really needs to add AXS so awful its not avaible on their platform we want NJPW

• Leon Nguyen (@xLe0nx) reported 25 minutes agofromSpringfield, Massachusetts

  Seemd like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...

• Ryan Borges (@ryanborges24) reported 27 minutes agofromSpringfield, Massachusetts

  @jeff_gluck Xfinity race yesterday proves how terrible this package is.

• Hash on Top (Mixer) (@HashOnTop) reported 28 minutes agofromSpringfield, Massachusetts

  @NTrendSick Comcast sucks in my area, lol.

• GEESTER LEBRON ⚰️ (@Geester6790) reported 35 minutes agofromSpringfield, Massachusetts

  @KaseyChante @Xfinity Can u send me the support number I’ve been looking for it on the site

• Jon Snow (@mattdupont17) reported 41 minutes agofromSpringfield, Massachusetts

  @PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this

• Beach Mom (@CeceCalabrese) reported 42 minutes agofromAgawam, Massachusetts

  @Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff

• Jasmine Roman (@JassyBooks) reported 44 minutes agofromSpringfield, Massachusetts

  God Damn wind 💨 my electricity went out again this time only 5 min but damn having Comcast it takes like 10-15 min for the box to reset itself #Annoyed

• Kenz (@kenzloren) reported 48 minutes agofromSpringfield, Massachusetts

  Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that

• brandoooo (@Brandomight69) reported 50 minutes agofromSpringfield, Massachusetts

  That whole Comcast and power sh*t is fake that’s definitely a publicity stunt for them to drive in more viewers

• Leon Nguyen (@xLe0nx) reported 50 minutes agofromSpringfield, Massachusetts

  Seems like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...

• Bren🌹 (@bren_matyseck) reported 51 minutes agofromWestfield, Massachusetts

  Jesse kicked me off his moms xfinity and I have never been so hurt in my life

• Mara Chapin (@marachapin) reported 55 minutes agofromLudlow Center, Massachusetts

  @kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.

• Susanne Provost (@ProvostSusanne) reported 59 minutes agofromSpringfield, Massachusetts

  I don't know why they still let cup car drivers in the truck's and Xfinity cars it just sucks to see them take the money from them.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Bill Dean ✭ (@herkyjerky) reported 2 minutes ago

  I spend more than $230/month with @Xfinity yet I have to upgrade my service in order to add the sports package just to add #NFLRedZone? Website just loops infinitely when clicking on the path to see upgrade options. Which is it, do you want my money or just want to be ********?

• J.R.D (@vinlandexplorer) reported 3 minutes ago

  @XfinitySupport why yall been down in sacramento for the past 5 days and aint done ****. Never had issues with yall before but for the past week norcal xfinity been utterly terrible got me livin like its 1830. probably not gonna be able to watch house of dragons tonight gmfu

• Debbie Grubaugh (@mtnana96) reported 4 minutes ago

  @chadpleasant Are you out of your mind ? Kral would never go down to Xfinity you must know nothing about that this person

• NO MASK (@NOMASK11861540) reported 7 minutes ago

  @comcast Quit promoting the lie that carbon dioxide is bad. Solar panels are very bad for the environment. They only last 20 years and they can't be recycled so they will be tossed into landfills where toxic metals with leak into ground water. People will die from the chemicals and metals

• Mike Stapley (@MikeStapley4) reported 9 minutes ago

  @Xfinity @SNFonNBC A tie would be perfect. Something that could hurt both teams down the line.

• 💖Quyen💖 (@cinsmileyy) reported 11 minutes ago

  @theguruju @Xfinity @comcast tyler used to call and say he want to cancel and they’d give him a discount on the next bill lol

• Cathy Vollenbroek (@Catbird265) reported 12 minutes ago

  @Esch3887 @Giants My husband is visiting his mother in Florida and has the same problem. But we have Xfinity so I am taping it for him. Then he can watch it on his phone or iPad on the Xfinity app. He just has to wait until the game starts and watch it couple minutes behind.

• EdgarAllanNevaPoNoMo (@SupremeLivin101) reported 15 minutes ago

  Hulu & Comcast Internet Got To Be The Most sh*ttyest Service I Pay For😒

• j (@theguruju) reported 16 minutes ago

  @cinsmileyy @Xfinity @comcast ima do that then cancel a month later

• ki 🌟 (@yookierra) reported 17 minutes ago

  Why doesn’t the @NFL app let you sign in with your Xfinity account on the TV app????